The Blog of CoSupport

We’re super thrilled to officially launch our new product offering: Support Auditing.

We’ve found in the past few months that many app teams already have support in place, but the methods they are using may not be the best option for their product. We can step in and take a look at everything you’re doing from an expert outsider perspective and determine where your team is winning, and where it can be improved.

CoSupport will audit your full support setup to make sure you’re using the right tools, train in prioritization and organization, help your support agents learn better tone and language, and improve your overall customer experience through support.

You’ve got your support team in place, let’s make sure it’s working well.

Support auditing starts at just $2,500! Get in touch to set up your audit!

One thing we love about being CoSupport is that we get to work with lots and lots of awesome companies instead of just one.

This week is, for lack of a better term, crazy amazing. We’re starting work with Beanstalk, Digication, WooThemes, and InboxQ! They join an amazing roster of customers that already includes YouVersion, The Republic Project, and Big Filebox!

We love, love, love our customers, and would love, love, love to have you join the ever-growing list of people we get to work with. Interested!? Get in touch!

CoSupport’s very own Sarah will have her first CoSupport-related speaking engagement next month at LessConf! This is pretty big news, since just last week Sarah learned how to properly spell thermometer. Awwww.

Come check her out if you’re in the ATL, or watch the video after, or invite Sarah to speak at YOUR conference by emailing info@cosupport.us. Operators are standing by!